Semiconductors & Technology

Jira Administration & Governance Audit

Audited a sprawling Jira instance and introduced governance standards that kept it clean.

The challenge

Many teams had admin rights, creating duplicated workflows, unused fields and slow performance, with no clear owner for configuration changes.

The solution

We audited configuration and admin practices, delivered a ranked remediation plan, executed clean-up in stages and introduced naming, ownership and change-control standards.

Configuration & automation

  • Field, workflow and scheme consolidation
  • Admin role redesign and request process for changes
  • Configuration documentation and standards

Results

  • Simpler, faster instance for end users
  • Clear ownership of configuration changes
  • Standards that prevent future drift
Free, no-obligation assessment

Ready to get more out of Jira Service Management?

Tell us about your Jira or JSM environment and the outcome you want. A consultant will review your requirements and reply within one business day.

  • Jira Cloud & Data Center
  • US · UK · Europe · APAC coverage
  • Rovo & AI readiness